• Social, Community, Home Care and Disability Industry Award 2010
  • Full Time Fixed Term (12 months) Possibility of Extension
  • $31.02 per hour plus 9.5% Superannuation
  • Access to Salary Packaging

The Care Services Case Manager will work with children and young people on statutory orders in out of home care placements, establish placement supports for new placements and make referrals to appropriate support services for carers, children and families. The Care Services Case Manager will conduct detailed assessments of families and carers, placement suitability and support needs ensuring plans support connection to community and Aboriginal culture.


  • Identify as Aboriginal and/or Torres Strait Islander descent
  • Demonstrated understanding of the Children’s, Youth and Families Act 2005.
  • Knowledge of child and adolescent development and strategies for working with vulnerable children, young people and their families.
  • Knowledge and understanding of Aboriginal Culture and the ACCHO environment.
  • Understanding of self-care and resilience when working with children and families in crisis and who have experienced trauma.
  • Demonstrated negotiation and advocacy skills.
  • Ability to prepare briefs, letters, emails and reports using clear, concise and grammatically correct language. Ensure written communications contain necessary information to achieve their purpose.
  • Be able to confidently convey ideas and information in a clear and interesting way. Understands and meets the needs of target audiences.
  • Ability to manage competing demands in a structured thoughtful manner.
  • Ability to transport children, conduct home visits and willingness to travel for training.


  • A recognised Social Work degree or a similar welfare or behavioural related degree which includes:
    • a primary focus on child development, human behaviour, family dynamics and/or impacts of trauma; and preferably
    • a practical component such as counselling or case work practice or
  • A recognised Diploma of Community Services Work, or similar qualification which is studied over a minimum of two academic years of full-time study (or part time equivalent) and includes:
    • a primary focus on child development, human behaviour, family dynamics and/or impacts of trauma
    • supervised fieldwork placements (ideally completed within the child and family welfare sector) and at least one unit of study in case management, case work practice or counselling.


Applications close 5pm, Wednesday  15th July 2020.

Applicants MUST address the Key Selection Criteria,

For more information about the position, please refer to the position description or contact the Human Resource Team on 03 5442 4947.

Applicants must identify as Aboriginal and/or Torres Strait Islander under section 12 of the Equal Opportunity Act.