About BDAC

BDAC is an ACCO (Aboriginal Community Controlled Organisation) registered as a member under the umbrella of VACCHO (Victorian Aboriginal Community Controlled Health Organisation) and represented nationally through NACCHO (National Aboriginal Community Controlled Health Organisation).

BDAC was founded to represent and provide services to the Dja Dja Wurrung Community (Jaara people) and Aboriginal and Torres Strait Islander residents living on Dja Dja Wurrung Country.

BDAC has a responsibility to ensure growth of services, development of our Aboriginal community, better and improved health outcomes for our people, improved quality of life and be a lead agency in providing employment and career pathways for Aboriginal people.

The Position

The Program Manager of the Bridging Team’s role is to provide practical, sound support to a team of case managers to deliver high quality, culturally appropriate, community-based supports to our community.

The position also includes a small component of direct customer facing work, to support the program managers ongoing professional development and practice. The Program Manager will engage in approximately 5 hours per week direct customer work. This means you will have your own caseload to manage, providing consistency of support for the customer and routine for you where possible.

What we are offering

  • $46.91 per hour
  • Full Time, 38hrs p/week
  • 3 year contract (review thereafter)
  • Access to Salary Packaging 
  • 10% superannuation + further benefits

Some Key Responsibilities

Service Delivery

  • Coordination of frontline workers in the event of staff absence or departure, to ensure continuity of service for affected clients;
  • Managing a small caseload of clients;
  • Overall management of the referral process, including referrals of high and urgent needs directly to the appropriate internal and/or external service
  • Responding to incidents and complaints and escalating to the line manager as required.

Staff Support

  • Recruitment and onboarding of new Bridging staff in collaboration with HR;
  • Providing supervision and ongoing practice development to the team of frontline workers
  • Providing regular feedback and performance management to team members as required.


What skills and experiences we are looking for in a person

  • Applicants must identify as Aboriginal and/or Torres Strait Islander descent and have a sound understanding of an Aboriginal Community Controlled Health Organisation (ACCHO) environment and the local Aboriginal Community.
  • An understanding of and commitment to strength-based practice.
  • Experience in and commitment to supervision and performance management.
  • Broad knowledge of the local service sector including sound knowledge of BDAC programs.
  • Demonstrated self-care strategies and resilience to supporting staff working with adults, children and families in crisis and who have experienced trauma.
  • Proven skills in risk assessment decision making in high pressure and time-sensitive circumstances.
  • Ability to prepare and oversee the preparation of high-quality documentation for a range of audiences.
  • Experience in data collection, program management and evaluation to ensure program
  • Excellent interpersonal and communication skills
  • Ability to work independently
  • Experience in stakeholder engagement and management across a range of sectors including justice, housing, health and education


  • Applicants MUST identify as Aboriginal and/or Torres Strait Islander descent and have a sound understanding of an Aboriginal Community Controlled Health Organisation (ACCHO) environment and the local Aboriginal Community.
  • Must hold a Minimum Diploma of Community Services or equivalent

*If you don’t meet these requirements but strongly believe and are able to demonstrate you have the knowledge and capacity to fulfill this role, please contact us

How to Apply

If this role like the role for you then click on the link below and apply by attaching your CV and a cover letter detailing how you suit the role by the application closing date, at 5pm on the 29th June, 2022.

Mandatory Workplace Requirements

Should an applicant be the preferred candidate, background checks (Police check, reference check and Working with Children's Check) will be completed prior to the candidate’s employment being confirmed.

You must also be fully vaccinated against COVID-19 to work at BDAC. 

For more information about this position please see the Position Description available at bdac.com.au or contact our human resources team on (03) 5442 4947 or send an email through to [email protected] 

This is an Aboriginal Designated Position, classified under 'special measures' of section 12 of the Equal Opportunity Act 2010. Only Aboriginal and/or Torres Strait Islander people are eligible to apply