FEEDBACK AND COMPLAINT PROCEDURE

We want to hear your feedback including compliments, suggestions, or complaint.

Please fill out a feedback form (available on our website, at reception or ask a BDAC staff member) and leave it in the feedback box at reception.

Alternatively, you can:

• Talk with your worker or their Manager about any feedback you may have.
• Complete the attached Feedback Form
• Send us an email to: [email protected]
• Write to us at: BDAC, PO Box 143, North Bendigo, Victoria 3550
• Call reception or Quality Team on: 03 5442 4947

Your feedback will be forwarded to the appropriate leadership representative.

To view our Reporting Improper Conduct (Whistleblower) Policy, please click here